InkPersona Tap — Terms of Service
Effective date: August 23, 2026
These Terms of Service (“Terms”) govern the use of InkPersona Tap (“Tap”), a service provided by InkPersona (“InkPersona,” “we,” “us,” or “our”).
These Terms are intended primarily for businesses and organizations using Tap for commercial purposes.
1. Tap
Tap provides hosted digital pages that can be connected to physical NFC tags, stands, links, QR codes, and related materials.
Depending on the customer’s arrangement with us, Tap may also include setup, design, NFC programming, physical hardware, installation, support, and analytics.
Specific pricing, quantities, hardware, locations, custom work, or other commercial details may be set out in a quote, order confirmation, invoice, onboarding confirmation, or other written agreement.
If such a document conflicts with these Terms regarding a specific commercial detail, the specific written agreement controls for that detail.
2. Accounts and access
Customers are responsible for information submitted through their Tap account and for activity performed by people they authorize to access it.
Contacts listed in InkPersona’s internal client-management system are not automatically Tap users and do not receive account access unless separately invited.
You must provide accurate contact and billing information and keep it reasonably up to date.
3. Customer content
You retain ownership of your logos, photographs, text, links, branding, and other content supplied to Tap.
You give InkPersona the limited permission necessary to host, process, reproduce, format, modify for presentation, and display that content solely to provide and operate Tap.
You are responsible for ensuring that content you provide does not infringe another person’s intellectual property, privacy, publicity, or other rights and is not illegal, fraudulent, malicious, or deceptive.
4. InkPersona property
Tap, including its software, platform, designs, administrative systems, routing technology, documentation, branding, and underlying intellectual property, belongs to InkPersona or its licensors.
Your subscription gives you a limited right to use Tap during the applicable subscription period.
It does not transfer ownership of the Tap platform, software, routing system, or underlying technology.
5. NFC and physical hardware
Physical NFC tags and Tap hardware may be supplied, programmed, customized, delivered, or installed as part of your arrangement with us.
NFC performance can depend on the phone or device being used, the position of its NFC reader, surrounding materials, placement, physical damage, and other environmental factors.
InkPersona designs and configures Tap hardware for reliable normal use but cannot guarantee identical NFC performance on every device or in every physical environment.
An NFC asset’s Tap routing address may remain associated with InkPersona’s hosted infrastructure even when the physical item itself belongs to the customer.
Unless otherwise agreed in writing, purchased hardware becomes the customer’s property once paid for and delivered.
Tap software, routing, hosting, analytics, administration, and other online functionality remain part of the Tap subscription service.
6. Subscription and recurring billing
Where automatic Stripe billing is enabled, Tap subscriptions renew monthly until cancelled.
By providing a payment method through Stripe Checkout, you authorize Stripe, on behalf of InkPersona, to charge the applicable recurring subscription price and applicable taxes, if any, on each renewal date until cancellation.
Stripe processes payment information. InkPersona does not receive or store your complete card number or card security code.
Prices and commercial arrangements may differ between customers.
Your applicable rate is the rate presented to you during onboarding, through Stripe Checkout, in a quote, or otherwise agreed with InkPersona in writing.
InkPersona may change future subscription pricing by giving reasonable advance notice.
A price change does not retroactively alter amounts already paid.
7. Taxes
Prices are stated before applicable sales taxes unless expressly stated otherwise.
Where InkPersona is legally required to collect a tax, the applicable amount may be added to the charge.
8. Cancellation and refunds
Subscriptions may be cancelled in accordance with the InkPersona Tap Billing, Cancellation, Refund & Fulfillment Policy.
Unless otherwise required by law or expressly agreed in writing, cancellation takes effect at the end of the current paid billing period and does not create a prorated refund for unused time.
9. Service after cancellation
When a subscription ends, InkPersona may discontinue the associated hosted Tap pages, NFC routing, administrative access, analytics, or other subscription-dependent services.
Purchased physical hardware does not necessarily need to be returned.
However, functionality that depends on InkPersona’s hosted Tap infrastructure may stop working after service ends.
10. Availability and changes
InkPersona aims to keep Tap dependable and available, but no internet-based service can be guaranteed to operate without interruption.
Unless a separate written service-level agreement states otherwise, Tap is provided without a guaranteed uptime percentage.
InkPersona may make reasonable changes to the platform to improve security, reliability, functionality, compatibility, or design, provided those changes do not materially remove the core service a customer is paying for without reasonable notice.
11. Security
InkPersona uses reasonable technical, administrative, and organizational safeguards appropriate to the service and the information we handle.
No online system is completely immune from outages, vulnerabilities, unauthorized access, or other security incidents, and InkPersona cannot guarantee absolute security.
Customers are responsible for protecting their own login credentials and should notify InkPersona promptly if they believe an account has been compromised.
12. Third-party services
Tap relies on third-party services and infrastructure for functions including payment processing, hosting, database services, communications, and internet infrastructure.
Interruptions or changes affecting those third parties may occasionally affect Tap.
Stripe’s own terms and privacy practices apply when a customer interacts with Stripe-hosted Checkout, payment, or billing services.
13. Acceptable use
You may not use Tap to:
- violate applicable law;
- impersonate or intentionally deceive another person;
- distribute malware or malicious code;
- interfere with or attempt to bypass Tap’s security;
- probe or access accounts, systems, or information without authorization;
- use Tap in a way that materially harms InkPersona, its infrastructure, its customers, or other users.
InkPersona may restrict access where reasonably necessary to address a security threat, unlawful activity, abuse, or material breach of these Terms.
A failed or overdue payment does not automatically disable a Tap page or NFC asset.
InkPersona may nevertheless decide to suspend or terminate service after reasonable notice where amounts remain unpaid or another material contractual breach remains unresolved.
14. Confidential information
Each party may receive non-public business, technical, financial, or operational information from the other.
Each party will use reasonable care to protect confidential information and will use it only for purposes connected to the relationship between the parties, except where disclosure is authorized or legally required.
15. Disclaimer
Tap is provided as a business technology service.
Except for commitments expressly made in these Terms or another written agreement, and to the fullest extent permitted by law, InkPersona does not make additional warranties regarding uninterrupted operation, particular business results, revenue, customer engagement, sales, or compatibility with every device.
16. Limitation of liability
To the fullest extent permitted by applicable law, InkPersona will not be liable for indirect, incidental, special, consequential, or purely economic losses such as lost profits, lost opportunities, or lost business resulting from the use or inability to use Tap.
Except where applicable law prohibits such a limitation, InkPersona’s total liability arising from Tap will not exceed the amount the customer paid to InkPersona for Tap during the twelve months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability where doing so is prohibited by applicable law.
17. Termination
Either party may end the commercial relationship in accordance with the applicable subscription and cancellation terms.
InkPersona may terminate the service for a material breach that is not corrected within a reasonable period after notice, or immediately where continued service would create a serious security, legal, fraud, or abuse risk.
Sections that reasonably need to survive termination, including intellectual property, confidentiality, outstanding payment obligations, limitations of liability, and dispute provisions, continue to apply.
18. Governing law
These Terms are governed by the laws of Québec and the applicable federal laws of Canada.
Unless mandatory law requires otherwise, disputes relating to these Terms or Tap will be submitted to the courts having jurisdiction in Montréal, Québec.
19. Mandatory rights
Nothing in these Terms limits a right or remedy that cannot legally be waived.
Although Tap is designed primarily for commercial customers, if mandatory consumer-protection legislation applies to a particular transaction, those mandatory rights prevail over any inconsistent provision of these Terms.
20. Changes to these Terms
InkPersona may update these Terms from time to time.
For material changes affecting an existing paid subscription, InkPersona will provide reasonable notice before the change takes effect where required or appropriate.
The current version will always identify its effective date.
21. Contact
InkPersona 6424 Rue Jean Talon E #204 Email: yassine@inkpersona.ca Phone: 514-212-1268